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Guest podcast: Suzanne Leveille from OpenNotes

I now present the latest health IT-related podcast from Sivad Business Solutions, an interview with Suzanne Leveille, research director of OpenNotes, a project to give patients online access to the entirety of their own medical records, including the visit notes from clinicians. Leveille describes a trial at Beth Israel Deaconess Medical Center, Geisinger Health System in Pennsylvania and Harborview Medical Center in Seattle. She reported that not one of the 105 participating physicians asked for the access to be shut off after a year. In some cases, patients even discovered errors and prevented adverse events.


Here is the description from Sivad:

A pleasure to welcome Suzanne Leveille to the program today. Suzanne is a professor of nursing at The University of Massachusetts-Boston, and the research director for OpenNotes.

OpenNotes is an initiative that invites patients to review their visit notes written by their doctors, nurses, or other clinicians.

As a patient, you have the right to read the notes your doctor or clinician writes about you during or after your appointment. Having the chance to read and discuss them with your doctor or family member can help you take better control of your health and health care.

As a healthcare professional, you may build better relationships with your patients and take better care of them when you share your visit notes. Our evidence suggests that opening up visit notes to patients may make care more efficient, improve communication, and most importantly may help patients become more actively involved with their health and health care.

Some highlights from the conversation include: the dramatic improvement between patient and doctor communications; how they overcome potential push back and resistance from physicians; patients became more engaged in their personal health care; OpenNotes has been pleasantly surprised at the patient engagement; how advanced technologies and mobile technology are going to impact the future of this idea; and how they are planning to spread the word and get more patients and doctors improving communications and care with OpenNotes!

 

May 16, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Big health systems to promote connectivity

Geisinger Health System, Group Health Cooperative, Intermountain Healthcare, Kaiser Permanente and the Mayo Clinic will join together to promote sharing of electronic health data as part of a new organization called the Care Connectivity Consortium. The formal launch is set for 9 a.m. EDT Wednesday at the National Press Club in Washington, and the event will be webcast here.

According to a media advisory, the Care Connectivity Consortium is “a historic interoperability collaboration among five of the nation’s leading health systems to securely share electronic health information and best practices.” Executives from the organizations will be on hand to “will discuss the goals of the consortium, how sharing electronic health data supports high quality, patient-centered care, and the possibility of sharing electronic data in a secure environment.”

It sounds intriguing, but the five participants don’t have much geographic overlap, save for Kaiser’s reciprocal care agreement with Group Health in the Seattle area. Don’t expect any overnight miracles.

That aside, I’d really like to know the standards they’ll be using for data sharing. If they pick something that’s unformatted text, à la Blue Button, this initiative might be doomed to failure.

UPDATE 12:30 p.m. CDT: A publicist for the consortium tells me that the health systems will be following NHIN protocols for data sharing.

April 4, 2011 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.