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More on Allscripts—and the fight over data

Earlier today, I posted news about Allscripts-Misys Healthcare Solutions intending to sell its Medication Services division to an unnamed purchaser for an unspecified amount. I’ve since gotten clarification via e-mail from company spokesman Todd Stein:

“The release is earlier than we would normally have liked because we’re required to reveal all material non-public information about the company prior to undertaking a share repurchase program like the one we also announced yesterday. That’s to ensure that shareholders know everything about the company that they need to know in order to make an informed buy-or-sell decision.”

Indeed, Allscripts announced yesterday a $150 million buyback program and related $150 million increase in its credit commitments.

The company also was named in a Bloomberg story today as one of three firms leading the fight over whether to include greater privacy protections than HIPAA currently affords in the $20 billion health IT section of the economic stimulus legislation. Privacy advocates, including Dr. Deborah Peel’s Patient Privacy Rights Foundation and the American Civil Liberties Union, favor the House version. Business groups, including IT vendors, pharmacy benefit managers and the pharmaceutical industry, prefer the Senate version that allows data mining and direct-to-consumer marketing to continue.

For the record, the other companies named as possible major beneficiaries of the legislation are athenahealth and Quality Systems, the publicly traded parent company of NextGen Healthcare Information Systems.

How do I know this story is a Big Deal? Peel and her cohorts have been very active in keeping the media up to date on developments on Capitol Hill the last couple of weeks, knowing that this could be the last chance for another decade or more to change existing healthcare privacy laws and practices.

February 11, 2009 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Privacy, please

A weekend trip to Maine for a family wedding turned into a business trip (and a tax deduction) when I was reminded that the 16th National HIPAA Summit and related Privacy Symposium were taking place at Harvard University this week. Since I was flying in and out of Boston, I hesitantly forked over the $150 extortion—er, change—fee to American Airlines and sprung for a hotel room, mostly so I could attend a heated debate—er, “roundtable discussion” (even though the table was not round)—about whether patient privacy rules were effective.

I’m pretty sure it was worth the money. Boston usually is. While in the area, I also got a tour of athenahealth’s Watertown headquarters. I learned that “chief athenista” and new daddy Todd Park is on paternity leave for the next several months, is relocating to the west coast and will come back as a board member only while he dedicates much of his time to some new ventures.

But I digress once again.

The roundtable featured a couple of heavy hitters in the privacy world, namely Dr. Deborah Peel and Dr. Bill Braithwaite, as well as Partners HealthCare System Chief Privacy Officer Karen Grant, Linda Sanches, representing the HHS Office of Civil Rights, and, via telephone, Jodi Daniel, from the Office of the National Coordinator. Given the expense I just incurred, I wrote a story Tuesday about the Peel-Braithwaite debate for someone who actually will pay me, Digital HealthCare & Productivity.

In the interest of getting the news out and getting picked up by this week’s Health Wonk Review, I’m going to give you for free some notes from other Tuesday sessions.

On Friday, HHS released some proposed dates for transitioning to the next generation of HIPAA transactional code sets—otherwise known as ANSI X12 version 5050—as well as to ICD-10 standards for E&M coding. The proposal also includes the the National Council for Prescription Drug Programs standard version D.0 for electronic pharmacy transactions.

The full language is at http://www.cms.hhs.gov/TransactionCodeSetsStands/02_TransactionsandCodeSetsRegulations.asp#TopOfPage and will appear in this Friday’s Federal Register to trigger a 60-day comment period, closing Oct. 21.

“This is not a do-over of HIPAA,” said Workgroup for Electronic Data Interchange Chairman James Whicker, who also phoned in to the HIPAA Summit. Whicker, director of EDI and e-commerce at Intermountain Healthcare in Salt Lake City, said that changes are necessary because the current version 4010A1 is more than six years old already and has significant shortcomings.

Among the changes he highlighted:

  • The 835 transaction for remittance advice adds an embedded link to payer URLs for some payment adjustment and denial codes.
  • 834 will allow ICD-10 to report pre-existing conditions and address some privacy concerns
  • 270 and 271 eligibility transactions bring what Whicker called “a significant number of changes and improvements” from the provider perspective. For example, he said, the new code sets clarify instructions for sending inquiries based on whether the patient is the health plan’s primary enrollee or a dependent. If the eligibility date, plan name or benefit effective date for a particular encounter is different from that of the overall coverage, the health plan must report it as part of the transaction. Version 5010 also requires alternate search options for 270 and 271 transactions so a provider can search by member ID, last name only or date of birth to help eliminate false negatives and phone calls, Whicker said.
  • 276 and 277 transactions for healthcare claims status have minor changes addressing privacy concerns over sensitive patient information that is unnecessary for business purposes.
  • Implementation guides will no longer be free when 5010 takes effect.

I personally don’t know what to make of the 5010 news, but I know that there is significant opposition to the proposed Oct. 1, 2011, compliance date for ICD-10. As Whicker spoke, I was reading a press release from the Medical Group Management Association denouncing the idea, and would wager a large sum that the American Medical Association thinks three years and two months is not long enough.

And now back to the privacy debate.

In a separate session, Sanches vigorously defended OCR’s record on HIPAA privacy enforcement, despite the fact the office has not assessed a single civil monetary penalty in the five years the rules have been in effect. “Our enforcement has resulted in changes,” Sanches said, a sentiment also expressed by Michael Phillips, a health insurance specialist in the CMS Office of E-Health Standards and Services regarding enforcement of HIPAA security regulations.

Sanches said most privacy complaints have either been dismissed or resolved with corrective action, while some, as with Providence Health and Services last month, have been settled with with “resolution agreements,” usually resulting in a fine. Sanches described the resolution agreements as “forward-looking,” since they require corrective action even though there is no admission of liability. “We will be monitoring their compliance,” Sanches said of Providence, which agreed to pay $100,000 as part of the deal.

Suffice it to say, OCR still has plenty of critics. Deven McGraw, director of the Health Privacy Project at the Washington-based Center for Democracy & Technology, said that enforcement clearly is lacking. “When you haven’t imposed a single civil monetary penalty, you are not sending a message that you are going to hit people in the pocketbook,” McGraw said during a joint session with Peel.

Those who don’t know Peel well might think she would wholeheartedly agree with this sentiment, but she says the August 2002 HIPAA privacy amendments that created the “treatment, payment and healthcare operations” exemption effectively neutered the rule. “We believe there is nothing for OCR to enforce because there isn’t a privacy law anymore,” she said, arguing that lack of privacy is keeping people from seeking treatment for some conditions, including Iraq war veterans who might suffer from depression or post-traumatic stress disorder.

As for HIPAA security enforcement, Phillips said OCR gets many more privacy complaints per year than CMS does for the security rule, largely because so many violations involve paper PHI and the security rule only applies to electronic information. He said that CMS has received 350 security rule complaints, to date, but, surprisingly, given all the attention paid to laptop theft, only 10 percent have involved lost or stolen devices.

Of those 350 complaints, 248 have been resolved and 102 investigation remain open.
Phillips also discussed the CMS contract with PricewaterhouseCoopers to conduct 10 compliance reviews this year, saying that the audit firm has done six reviews, including the well-publicized critique of Piedmont Healthcare in Atlanta. Phillips said CMS will share information about one of the 10 cases when all the reports are done.

Another conference session focused on the Piedmont case, and I think I will do a story for one of my publication clients in the next week or two. Stay tuned.

And finally, since anything involving David Brailer tends to generate a lot of traffic to this site, I shall call your attention to the following from former U.S. Sen. Dave Durenberger (R-Minn.), who founded and chairs the National Institute of Health Policy and sits on the Medicare Payment Advisory Commission:

DAVID BRAILER a few short years ago was the No. 1 name in American healthcare according to the annual Modern Healthcare survey of important people in the field. His job then was to be President Bush’s “Health Information Czar” to get the medical system moving toward automation and electronic information interchange.

Today he runs Health Evolution Partners out of San Francisco. He says HEP was founded to accelerate the best in the inevitable change taking place in the healthcare market. It will focus on redefining quality, efficiency and accountability of healthcare services to consumers and payers. He has developed a “Purchaser Value Initiative” as well, and raised nearly a billion dollars from CALPERS and from an additional four or five state public employees retirement funds (including Minnesota).

Susan and I enjoyed lunch with David recently at the Buckeye Roadhouse just off CA Highway 101 near Sausalito. David’s no. 1 interest these days is in his family, especially his seven-year old son and year old daughter. I listened to much of a fascinating discussion over elementary education in San Francisco and the merits of various institutions before we got to passion no. 2. How health system entrepreneurs will use the cost-quality-access quandary we face in this country, to innovate our way to better health, medical care and health management services.

Listening to Brailer, you get the impression that there may have been a lot not to like in the Bush administration’s approach to “consumer driven healthcare.” On the other hand, it focused us on a critical reality. Everyone in America is a potential consumer of better health, more appropriate medical services and, someday, good judges of value in the healthcare system. Entrepreneur innovators are doing it right now, and Brailer’s EHP team will help make sure they succeed.

August 19, 2008 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Another blog aggregator

There’s a new aggregation service for healthcare blogs that I believe just started this week. Actually, it’s more than a blog aggregator, it’s a blog summary. And it’s not just a blog summary, it’s a high-profile one, from the Kaiser Family Foundation.

Specifically, the Kaiser Daily Health Policy Report will highlight recent entries from various healthcare blogs every Tuesday and Friday in a segment called “Blog Watch.” The first one appeared earlier this week—with no mention of this blog. I’ll live, but someone please tell the Kaiser folks I’m out here. Please. :-)

Speaking of other media outlets, CNBC’s “Squawk Box” will have athenahealth Chairman and CEO Jonathan Bush as a guest Thursday at approximately 7:25 a.m. EDT, according to an athenahealth media advisory. Given that it is 1:30 a.m. CDT as I write this, we’re talking less than five hours from now. I guess I’ll catch it online.

Bush, a two-time guest on this blog (March 2007 and March 2008), will unveil the 2008 rankings of his company’s PayerView study of the health insurance industry.

And since my previous post was about mobile technology, I might as well mention the news from A.D.A.M. Inc.: the consumer health information portal has launched a new application for the iPhone called Symptom Navigator. It seems to be exclusive to the iPhone. That Steve Jobs sure knows how to work the cool factor.

May 28, 2008 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Podcast: Jonathan Bush, the sequel

For me, the highlight of HIMSS ’07 was my podcast interview with Jonathan Bush of athenahealth. It was so much fun, he agreed to sit down with me again at this year’s HIMSS conference. I’m hoping this can become a regular occurrence. We get full of ourselves at several points and get way off topic at times, but it was taped on the last morning of HIMSS and everyone’s a little loopy by then. Even the technical glitch—my microphone being off for a few seconds—didn’t affect the outcome, other than to provide a good laugh or three.

Podcast details: Interview with Jonathan Bush, president and CEO of athenahealth, recorded Feb. 28, 2008, in Orlando, Fla. MP3, mono, 64 kbps, 18.9 MB. Running time 41:17.

0:35 The cult of Mr. HIStalk
1:25 Is
Cerner pulling out of HIMSS?
2:25 Disruptive technologies
2:50 Why software is dead
4:25 Why other companies still sell software
6:30 The “dead zone” around the
Orange County Convention Center
8:15
Chief athenista Todd Park and future plans for the company
10:15 athena’s lingo
12:10 Success of
eClinicalWorks based on selling software
14:10 Google Health, the next
Segway?
16:05
Google Health vs. Microsoft HealthVault and other PHRs
18:00 Why existing PHRs are not much better than Microsoft Word
19:00 How athenahealth could help with PHRs
20:40 PHRs need something to do
21:15 Could Google give doctors leverage with health plans?
23:55 Trust issues
24:45 Risk vs. reward for sharing health information
26:05 athena’s API for linking to PHRs
27:25 Why e-commerce works in other industries
28:35 What doctors need
29:25 Carrot vs. stick: cash, options or control
31:10 Opportunity for doctors to take back disease management from payers
33:00 How to reach physician practices
33:40 Targeting smaller practices
34:55 Opportunities with enterprise customers
36:15 Partnership with
Eclipsys and the seeds of RHIOs
39:40 Slight technical glitch, and concluding remarks

March 7, 2008 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Going multimedia

Watch the hit counter at the bottom of the right-hand column. Watch it carefully as it approaches and hopefully passes 20,000 since I began tracking traffic in September 2004. Thank you for your continued readership.

And now for a reality check. The HIStalk blog had 186,445 hits in March alone. While I count visits more than hits (a.k.a. total page views) still I can only aspire to provide a fraction of the entertainment value as Mr. HIStalk—or for that matter, a fraction of the entertainment value of those fun-loving hipsters at the Agency for Healthcare Research and Quality, who have gone all YouTube on us.

Yes, AHRQ and the Ad Council have teamed up to produce the following public-service announcement aimed at encouraging patients to seek information from their healthcare providers as part of a campaign called “Questions are the Answer.”

This is the 30-second version. A 60-second spot is at http://www.ahrq.gov/questionsaretheanswer/level2col_1.asp?nav=2colNav00&content=09_0_videos.

AHRQ also is working on a pilot with PBS related to patient safety. The first episode will focus on health IT, according to Jon White, M.D., health IT portfolio manager of AHRQ’s Center for Primary Care, Prevention, and Clinical Partnerships. I’ll try to track down some more details.

Meanwhile, on the publishing front, Atul Gawande, M.D., seems to be doing something useful with his $500,000 “genius grant.” The follow-up to his 2002 best-seller “Complications: A Surgeon’s Notes on an Imperfect Science,” hits bookstores April 10. Read the introduction to “Better: A Surgeon’s Notes on Performance” here.

And finally—stealing a phrase from FierceHealthIT since editor Anne Zieger asked me to link to them—said publication has come out with its list of 10 Top Health IT Innovators for 2007. Anne would like readers to chime in on the selections.

Of course, lots of people have already chimed in on No. 2, namely Practice Fusion, and the CEO of No. 5 athenahealth already has opined in the form of a podcast on this very blog.

Viva la shameless self-promotion!

April 3, 2007 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Podcast: Jonathan Bush

NEW ORLEANS—As promised, here’s my particularly lively podcast with Jonathan Bush, president and CEO of athenahealth. I could tell you some of the highlights, but the details below ought to be teaser enough. Enjoy.

Podcast details: Interview with Jonathan Bush, president and CEO of athenahealth, recorded at HIMSS’07 in New Orleans. MP3, mono, 64 kbps, 11.8 MB, running time 25:45.

2:12 HIMSS traffic
2:50 HIT interest in ambulatory care/Stark changes
4:05 “Battle of the Thunderdome” at the nexus of health IT
5:00 Personal health records
7:10 Role of government in health IT
7:56 Role of hospitals in promoting HIT adoption
9:25 Movement of money in healthcare supply chain
11:00 athenahealth’s relationship with Eclipsys
11:50 athenahealth’s business model
12:45 Plutonium shoes and the value of “free”
15:40 athenaClinicals and financial guarantees
16:55 Physicians and data entry
19:08 Office/workflow management as a supply chain
20:30 athena’s scanning/data-entry operation
21:20 Delivering results
22:45 Outlook for the industry
24:45 The “athena model”

March 1, 2007 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.

Let’s be candid

BILOXI, Miss.—I was about to post a rant about the PR reps still bugging me about setting up HIMSS meetings just a couple of days before the conference starts, as if I have time left on my schedule to sneak in a couple of hours of sleep, much less write my stories (you know, the stuff that pays for my trip). Then I got an e-mail from open-source software guru Fred Trotter (and yes, I know he doesn’t care for the phrase, “open source”) that he won an auction over at HISTalk to have a chat with Jonathan Bush, the very outspoken and usually highly entertaining CEO of athenahealth. That got me to thinking that I’ve got a theme to blog about: candid chat about health IT.

Trotter asked me—and probably some other bloggers—to link to this post on LinuxMedNews, where he asks readers to suggest questions to pose to Bush. OK, consider it done.

FYI, the Bush bio that Trotter cites is accurate. Athenahealth boss Jonathan S. Bush is indeed a first cousin of the president. (His father, Jonathan J. Bush, is the brother of former President George H.W. Bush). One thing that’s not there is that Bush also is the brother of Billy Bush, co-anchor of celebrity dish-fest “Access Hollywood” and host of the new reality show, “Grease: You’re the One That I Want.” I believe Jonathan Bush also went to high school with Rep. Patrick Kennedy (D-R.I.), who, in case you were unaware, is a member of a pretty high-profile family with Democratic leanings.

None of those facts, of course, have any effect on the ability to run a healthcare software company, other than better access to well-heeled investors than most entrepreneurs. I’m not going to suggest any questions for Trotter to ask (OK, fine, he can have Bush call his brother to report the latest on Britney Spears’ meltdown if he wants) because I’m going to one-up Trotter. I’m putting a microphone in front of Bush for a podcast we’re going to record during HIMSS next week. So there!

I can’t give you a firm date for posting the podcast because it’s not the only one I have scheduled. Indeed, my schedule is beyond full at this point. But does that stop the PR people from e-mailing and calling even today to see if I want to meet with their clients? It’s almost as if they believe that what they’re selling is the most important thing going on at the world’s largest health IT conference.

And what earth-shattering news are they trying to sell me on as story fodder? OCR technology. A new vice president at a staffing company. And the pièce de résistance: an Israeli HMO with no U.S. customers cutting a deal with the government of Bulgaria. (Call me when an Israeli company sells something to the Iranian government.)

A voice mail I got about the Bulgaria story one ended with, “Have a good show.” Bad idea.

Yes, the vendor exhibition is a “show.” It’s a big show. It’s a great selling opportunity for the exhibitors and a veritable smorgasbord for anyone shopping for IT. The problem is, I ain’t shopping. For me, the annual HIMSS confab is not a show, but a conference. If I wanted a show, I’d go catch Julio Iglesias tonight and tomorrow at the rebuilt Beau Rivage casino a few miles down the beach from here.

OK, that’s a stretch. I’m actually waiting for the official announcement that The Police will play two dates at Wrigley Field this summer.

I do meet with vendors, this year more than last. I try to stay on top of trends and innovations in the marketplace. But I get my best stories from the users and thought leaders. You know, the speakers and session presenters. I love some of the pre-conference symposia for that very reason. That’s why I make it a rule not to schedule vendor meetings while the educational sessions are going on. I’m planning on cutting out of a vendor luncheon a few minutes early so as not to miss an early-afternoon presentation.

There’s also a good reason why I came down to the Gulf Coast today to follow up on some of the reporting I did last summer on the rebuilding of healthcare infrastructure after Hurricane Katrina. (Mea culpa: I never did put together the podcast I promised. I learned the hard way that editing audio is time-consuming, plus, the recordings weren’t all that great.)

As a bonus, I wasn’t home to receive the “have a good show” call. And it was 80 degrees when I left New Orleans this afternoon for the two-hour drive to Biloxi. It was not 80 degrees when I left my apartment in Chicago at 6:30 this morning. (What am I doing in Biloxi? Chasing stories others are not.)

But I digress.

Last year, I posted some other advice for PR representatives. OK, so it’s actually another unvarnished rant, on the overuse of essentially meaningless buzzwords in press releases. I have to say bravo to this year’s crop of press releases for being more descriptive.

Just so nobody gets the idea I scorn all things PR, here’s some good advice from Schwartz Communications about pitching journalists for HIMSS. Read these tips, learn them, use them.

Also, today is the 27th anniversary of one of the most memorable events of my childhood, not long before my 10th birthday: Team USA’s hockey victory over the Soviet Union at the 1980 Winter Olympics in Lake Placid. No, that was not the gold-medal game. The final victory came two days later vs. Finland. Rest in peace, Herb Brooks.

I digress again. It’s my blog and I’ll digress if I want to.

February 22, 2007 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality fast $5000 loans-cash.net with bad credit, hospital/physician practice management and healthcare finance.