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CNN highlights health apps, clinical intelligence

CNN hasn’t exactly shined of late with its coverage of the Boston Marathon bombing and its aftermath, but the embattled news network got my attention by airing a segment on cutting-edge health IT over the weekend. (Actually, credit goes to Scott Anzel, CEO and co-founder of MDconnectME, one of the three companies featured in the short video.)

MDconnectME makes an app intended to keep people up to date with short, secure messages when their loved ones are in surgery. I actually wrote about Philadelphia-based MDconnectME for MobiHealthNews last fall, after clinicians at Mount Sinai Medical Center in New York found that the app worked well for keeping frazzled family members up to date on patients transferred there when other Manhattan hospitals closed in the wake of Hurricane Sandy.

Also included in this report are Flatiron Health, a clinical intelligence platform for cancer care that’s backed by Google Ventures and LabCorp., and Mango Health, an app supported by Rock Health to encourage medication compliance through a rewards program.

Watch the video here:

You also can see

April 22, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

I’m speaking at the Health Technology Forum in SF

If you’re in Northern California, or plan to be, I will be on a panel at the Health Technology Forum’s 2013 Innovation Conference: Platforms for the Underserved on Friday, April 19, in San Francisco. I’ll be sharing the podium with Jan Oldenburg, Aetna’s VP for provider and patient engagement, in a breakout session on patient engagement. (There will be at least one other panelist, still to be determined.)

We’re still working on the details, but I suspect this session will cover what it means to be an engaged patient, the 5 percent portal usage requirement in Stage 2 of meaningful use, the relationship of patient engagement to patient satisfaction and the technologies and strategies that are and are not working. Since it is an innovation conference, I might have to play the role of reality checker like I often do when I venture into the Bay Area. :)

 

March 29, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Video: My interview with Phytel’s Steve Schelhammer from Health 2.0

Last fall, I conducted one of the “3 CEOs” interviews at the 2012 Health 2.0 Conference in San Francisco. For my interview, I drew Steve Schelhammer, CEO of Phytel, a population health management technology provider. Aside from a little technical glitch — one that got edited out of this clip — with Schelhammer’s earpiece microphone not working, I think this went very well. The most amazing part is that this was the first session of the morning and not only was I on time, I was awake and alert.

February 20, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Urgent news from Health 2.0

SAN FRANCISCO — The Health 2.0 Conference stopped in its tracks late Monday with this stunning news: fictional EHR vendor Extormity has agreed to acquire every one of the hot, buzzworthy, break-the-mold, think-outside-the-box, too-cool-for-school (and smarter than you because they live in Silicon Valley, went to MIT and/or once knew a guy who worked at Google) app developers showcasing their “solutions”* and explaining why a killer UX in a 99-cent app is the key to all that ails the $2.5 trillion healthcare industry.

From the horse’s mouth:

Extormity announces plans to acquire every application developer at Health 2.0

The Health 2.0 conference currently under way in San Francisco features hundreds of developers, health IT firms and device companies demonstrating innovative applications designed to improve clinical outcomes, reduce medical costs and revolutionize healthcare delivery.

“It would take a dedicated team of talented professionals months to sift through all these disruptive innovators to determine who has the next killer app capable of interrupting the significant revenues we realize from maintaining the status quo,” said Extormity CEO Brantley Whittington from his yacht moored in the San Francisco Bay. “It’s more expedient for us to simply acquire every start-up, playing the role of angel investor sent to answer the capital formation prayers of each young entrepreneur wearing premium denim and a sport coat.”

“Acquired organizations become part of our strategic portfolio and are assigned to our innovations business unit, the division where new ideas fester,” added Whittington. “Developers from digested companies are housed in a bullpen where they engage in a never-ending code-a-thon that breeds fierce competition, resentment and angst – as you might imagine, turnover is epidemic.”

“Meanwhile, the principals who come on board join the Extormity think tank where they are paid handsomely as they wait for their options to vest.”

Extormity personnel will be stationed in each breakout session room with agreements and checks.

 

About Extormity

Extormity is an electronic health records mega-corporation dedicated to offering highly proprietary, difficult to customize and prohibitively expensive healthcare IT solutions. Our flagship product, the Extormity EMR Software Suite, was recently voted “Most Complex” by readers of a leading healthcare industry publication. Learn more at www.extormity.com

 

Enjoy your new-found wealth!

* Marketingspeak for “vaporware.”

October 9, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Attending Health 2.0? Donate your old smartphone

If you’re planning on attending the Health 2.0 conference in San Francisco next Monday and Tuesday, Health eVillages, a program of the RFK Center for Justice and Human Rights, will be collecting used Apple iOS and Android mobile devices. Health eVillages, of which I am a member of the advisory board, will refurbish your device and load it with medical reference materials, clinical decision support tools, drug dosage calculators and other mobile health tools and deploy it to a clinician working in a developing country, helping to bring higher-quality care to that community.

Current Health eVillages sites are in Haiti, China, Kenya, Uganda, with more to come.

If you have a used iPhone, iPod Touch, iPad, Android phone or and tablet (sorry, no BlackBerrys, which is what I happen to have), drop it off at the Health 2.0 registration desk or at the Physicians Interactive booth (No. 37) in the exhibit hall.

If you want to learn more about Health eVillages, founder Donato Trumato, CEO and vice chairman of Physicians Interactive, will be speaking for about 5 minutes on the main stage the morning of Tuesday, Oct. 9, and then will lead a lunchtime presentation at 12:50 p.m. PDT in the Imperial B ballroom at the Hilton San Francisco.

I will be there, too, participating the “3 CEOs” session Tuesday at 8:10 a.m. I will be interviewing Phytel CEO Steve Schelhammer live on stage. Am I nervous? Only about having to get up that early.

 

October 2, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

TEDMED to healthcare press: pay up

I had hoped to be in Washington next week to cover the TEDMED conference, but apparently I am either not important enough or don’t have enough money.

Earlier this week, I requested press credentials for the event, the first one since Priceline founder Jay Walker bought TEDMED from Marc Hodosh. I went through Rogers & Cowan, the boutique PR agency Walker hired to represent TEDMED, and got a rather terse and surprising response:

Due to TEDMED’s press badge policy that is available at www.tedmed.com, (also see attached), we are unable to provide press badges to trade outlets due to space constraints, and freelancers/contributors must be on assignment from national outlets with broad circulation. For these reasons, I regret that we are unable to provide you with a badge.

The policy that was attached stated, in part: “Due to space limitations we regret that we cannot accommodate trade journals, third-party research organizations, research analysts at financial services companies, or producers of TV/film projects that lack confirmed theatrical or network TV distribution plans.”

The publicist closed the e-mail with a cheery “best regards.” I read that as PFO. In any case, it seemed like a bizarre way to treat the very media people who know this industry the best. Sure, TEDMED wants coverage from mainstream, national media, and the Hodosh version last year — really, just six months ago — was featured on CNN and ABC, among others. But last year’s version also got coverage from the likes of Medgadget — clearly a trade publication if not merely a blog— and an outlet called The Daily Transcript, which bills itself as “San Diego’s only information company reporting and providing hourly and daily business news.”

I asked this publicist why Medgadget was allowed in last fall and what TEDMED is trying to hide by shutting out the trade press. People who cover healthcare technology every day know what questions to ask. We can distinguish between real news and overblown hype. National TV networks will fawn over the technology and shiny gadgets without asking the questions that need to be asked. It seems to me that the new TEDMED management doesn’t want someone raining on their parade with a reality check.

The story got more intriguing when I received this follow-up response:

Medgadget is a returning media partner.

We invite [a publication I write for] to present a media partnership proposal for the 2013 conference once this year’s event wraps up. Our media partnership commitments are finalized about 4- 5 months prior to each year’s conference, FYI.

I wish we had room to provide every reporter who applies with a press badge/seat, but it is just not possible.

Very sorry again that we cannot register you this year.

What this means is that trade press are more than welcome if they pay to play, but someone simply looking to cover an event without paying up is out of luck.

As for the claim that space is at a premium, TEDMED will take place at the Kennedy Center Opera House, capacity 2,294. TEDMED says to expect about 1,000 attendees. That leaves, oh, nearly 1,300 seats that trade press can’t have, unless they’re willing to become a “media partner.”

Sure, there’s a space crunch. I hope all the “adventurous thinkers and doers” (TEDMED’s words) find room to stretch out in a half-empty hall. At least the pesky trade press won’t be there to report on how freaking smart and innovative they really are.

 

April 6, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Will Healthbox launch offer true innovation, or just more flash?

Those who fail to learn from history are doomed to repeat it, or so the saying goes.

My controversial piece on Silicon Valley missing the point of healthcare last summer doesn’t seem so controversial now, as I recently got some validation from others closer to the action than I am. First, reDesign Mobile analyst Rocky Agrawal wrote in VentureBeat that Silicon Valley might be “too smart for their own good,” building products more suited for highly educated techies than for the masses. Last week, former Apple and PepsiCo CEO John Sculley suggested at the Digital Health Summit at 2012 International CES that technology for its own sake is rather useless if you don’t understand the market you’re targeting.

“”The thing that is missing is getting the people with the domain expertise aligned with the people with technological know-how to turn ideas into branded services,” Sculley said, as I report in InformationWeek Healthcare and in tomorrow’s MobiHealthNews.

After raking Rock Health over the coals in my commentary last summer, I offered qualified praise to the San Francisco-based investor/business accelerator for healthcare start-ups last month on this blog. “I was pleasantly surprised to see that the majority of the 15 companies are aimed at either healthcare providers—an important constituency largely missing from the first Rock Health class—and on treatment of truly sick patients.” I wrote.

“I never thought I would say this, at least not before the end of 2011, but kudos to Rock Health for making a real effort to figure out the complex healthcare industry and to add some substance to what heretofore had been all style.”

Tomorrow, I am planning on attending the kickoff event for Healthbox, a similar healthcare business accelerator that differs from Rock Health in at least one key way: it is not in Silicon Valley, but right here in down-to-earth Chicago. Does that make a difference? Well, the kickoff isn’t at a hotel ballroom or Healthbox’s office, it’s in an artsy space called the Ivy Room, in the heart of River North, an area usually populated by more tourists than locals.

I sure hope I’m not in for an over-the-top extravaganza that will highlight cool, direct-to-consumer apps with a snowball’s chance of catching on with the entities that actually pay the bills for healthcare. I want to believe there’s something real here, which is why I’m giving up at least a couple hours of my time to see the presentations. Please tell me that Chicago isn’t becoming a Silicon Valley clone, but rather the hub of health IT innovation it could be.

For what it’s worth, here is the list of companies scheduled to present tomorrow: UnitedPreference, DermLink, SwipeSense (“a comprehensive hand-hygiene solution,” whatever that means), The Coupon Doc, CareWire, Iconic Data, PaJR-Patient Journey Record (helping hospitals avoid 30-day readmissions, possibly making it a Big Deal), CareHubs, Corengi (linking diabetics to clinical trials) and PUSH Wellness. I see real potential in at least four of those, possibly more.

 

January 18, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Rock Health seems to be learning

My first impression of healthcare startup incubator/accelerator Rock Health was not a favorable one. I wrote in MobiHealthNews last July that the San Francisco-based organization founded by some hotshot, young Harvard MBAs demonstrated “yet another example of Silicon Valley arrogance.” I said that Rock Health was mostly targeting the young end of the market with cool, fitness-oriented apps, not the elderly and chronically ill who account for the bulk of the nation’s $2.5 trillion annual healthcare spend. That group wants things that are easy to use rather than fun and hip.

Needless to say, I was not invited to Rock Health’s Christmas party. I did share a quick “hello” nod with Managing Director Halle Tecco when I saw her in a meeting room at the mHealth Summit last month, though.

Even then, I wondered if Rock Health had changed its attitude at all, seeing that even the executives were outfitted in company t-shirts in the buttoned-down world of (just outside) Washington, D.C. (I once had a Capitol Hill press pass early in my career. The rules require members of the media to conform to the same dress code as members of Congress. That means a coat and tie for men, while women have to have jackets if they choose to wear slacks. An unwritten rule of D.C. in general calls for women to wear stockings if they go with a skirt, even if it’s 95 degrees and humid, which it frequently is in the summer.)

Today, though, I saw a clear sign that Rock Health is starting to learn from its earlier mistakes. MobiHealthNews reported on the incubator’s class of 2012, and I was pleasantly surprised to see that the majority of the 15 companies are aimed at either healthcare providers—an important constituency largely missing from the first Rock Health class—and on treatment of truly sick patients. One startup, for example, helps people being treated for breast cancer prepare for doctor visits, while another produces an EHR for home-health agencies. Good stuff in my critical eyes, though really, enough with the social networking to get people to exercise. There are too many of these platforms and apps already.

I never thought I would say this, at least not before the end of 2011, but kudos to Rock Health for making a real effort to figure out the complex healthcare industry and to add some substance to what heretofore had been all style.

December 20, 2011 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Health Wonk Review, unadorned but chock full of health IT

In the latest edition of Health Wonk Review, hosted by Chris Fleming on the estimable Health Affairs blog, there’s not much in the way of a fun theme, but that’s OK. It’s still full of some good perspectives, including more than the usual share of health IT.

My post that aggregated a bunch of tweets from the Health 2.0 Conference made the biweekly blog carnival, as did a much longer-form way of covering the event, David Harlow’s series of video interviews. Harlow got 18 different people on camera, including HHS gurus Todd Park and Dr. Farzad Mostashari.

Elsewhere, patient advocate Jessie Gruman,  president and founder of the Center for Advancing Health, took on mobile apps as a means of changing patient behavior, Tom Lynch of the Workers’ Comp Insider blog discussed predictive modeling in healthcare claims administration and Healthcare Economist blog author Jason Shafrin wonders why patients don’t seem to care much about healthcare quality.

In particular, I invite you to share Shafrin’s short post, if for nothing more than a conversation starter.

October 13, 2011 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Health 2.0 by Twitter

Here’s my version of Short Attention Span Theater (which is pretty much what Twitter is anyway), of the recently concluded Health 2.0 Fall Conference, as I reported via Twitter. Note the juxtaposition between observation, commentary and snark.

Preconference sessions on Sunday:

Irony: RegisterPatient is on same #health2con panel as DrChrono after DrChrono called its pt history collector "groundbreaking." #mhealth
@nversel
Neil Versel
RT @: Still waiting for a demo to blow me away or provide impressive insight on adoption rates at Doctors 2.0. #health2con #toosoon?
@nversel
Neil Versel

Monday plenary sessions:

Following thoughtful keynote from @ boss Mark Smith, live launch of HealthTap at #health2con threatens to turn mtg into pep rally.
@nversel
Neil Versel
This got someone from HealthTap to misinterpret what I had said:
So much enthusiasm on health! @ After keynote from @ Mark Smith, launch of #HealthTap at #health2con turns mtg into pep rally
@HealthTap
HealthTap
To which I replied:
@ @ That was meant as a caution, not as approval. Too much enthusiasm and you lose sight of reality. #health2con
@nversel
Neil Versel
(For the record, @CHCF is not the correct handle for the California HealthCare Foundation. It’s @CHCFnews.)

I also had an important question for HealthTap, one that so far has gone unanswered.

@ says 5k docs signed up. I wonder about liability from giving #medical advice online to #patients they don't know #health2con
@nversel
Neil Versel

I retweeted/commented on many others’ tweets, too.

AMEN! RT @: Need #healthIT solutions to be more geared toward real source of need in our population: the elderly #health2con
@nversel
Neil Versel
RT @: stickK has users commit money toward their goal, spends it on their 'anti-charity' of choice if they don't meet #health2con
@pjmachado
Paulo Machado
RT @: Love Mark Bertolini's comment that people should be able to fit healthcare into their lives & not other way around #health2con
@pjmachado
Paulo Machado
RT @: RT @: Jim Hansen of Dossia: 85 year olds don't like sexy interfaces. Keep it simple #health2con
@ekivemark
Mark Scrimshire

I found quite a bit of news and lack of news being announced on stage.

Aetna will have #mhealth app for #patients to make #physician appointments next spring. #health2con
@nversel
Neil Versel
Pls don't tell me about another untethered #PHR. Nobody uses them. #healthIT #health2con #fail
@nversel
Neil Versel

And don’t take kindly to vagueness about the word “solution.”

WTF is a solution? RT @: Or just solutions! RT @: Ppl dont want a PHR, they want tools 2 help solve health problems
@nversel
Neil Versel
I hate hate hate the use of "solution" as a synonym for "product" or "service." #health2con #healthit
@nversel
Neil Versel
Good health. MT @: WTF is a solution? RT @: Or just solutions! RT @: Ppl want tools 2 help solve health problems
@grapealope
Rachel Kalmar
@ @: ok! people want good health without having to invest time into it, that's the bottom line.
@grapealope
Rachel Kalmar
(I get the sense @grapealope is among the many Silicon Valley cheerleaders who came not to a conference but a pep rally. I bet the Kool-Aid tasted great.)

So true. RT @: How many social networks will people participate in? I find it hard to keep up with one. #health2con
@nversel
Neil Versel
What about the unmentionable of the digital divide, that people who need help, can't afford the tools we are building apps for #health2con
@rdesain
Rachel de Sain

Then came the lamest presentation of them all, in a plenary session no less, a demo of an overly cutesy “life game” called Mindbloom. The presentation was accompanied by distracting sound effects of birds chirping the entire time, and the game itself featured a guide character called the “enlightening bug.” My impression?

More touchy-feely bs. Time for a group hug. #health2con
@nversel
Neil Versel

Others weren’t so harsh, but at least had questions about the purpose and appeal.

Mindbloom interesting idea - just wondering how many people will take the time to manage this digital Tamagachi... #health2con
@pjmachado
Paulo Machado
@ I say nobody. Too cutesy.
@nversel
Neil Versel
Some will use - will have high drop off rate... RT @: @ I say nobody. Too cutesy.
@pjmachado
Paulo Machado
@ Yeah, that sounds right.
@nversel
Neil Versel

I later asked fellow realist John Moore of Chilmark Research this question:

@ Ready to join hands and sing Kumbaya yet? #health2con
@nversel
Neil Versel

At least I wasn’t the only one worn out by having to separate the wheat from the chaff.

At odds with myself after a long day at #health2con. So much great stuff, but so much shiny hyped iVapor too. Let's make it REAL folks!

I did tone down my rhetoric a bit on Tuesday, though.

Lots of people seem to be gulping the #health2con Kool-aid. Is your enthusiasm realistic? As an objective observer, I'm seeing hits & misses
@nversel
Neil Versel

OK, maybe only a bit, especially after Microsoft’s Mike Raymer said, “It was good to have two companies create a marketplace,” in reference to Microsoft’s HealthVault and the soon-to-be-departed Google Health.

#MSFT #HealthVault and #Google Health didn't create #PHR marketplace. CapMed started in 1991. #health2con
@nversel
Neil Versel
GH didn't have any users. RT @: Love how Microsoft Health Vault has a welcome page to former Google Health users. #health2con
@nversel
Neil Versel

I highlighted what I saw as good points:

RT @: Non invasive blood glucose monitor unveiled at #health2con in SF. very cool! Is it accurate? http://t.co/XIBm2i8f
@2healthguru
Gregg Masters
Sona Mehring of CaringBridge: #Facebook is the 3rd largest country in the world. #health2con
@nversel
Neil Versel

And I asked a question that I’d love to hear an answer to:

Deep Thought: Maybe there needs 2b differentiation between health 2.0 and fitness 2.0? #health2con #mhealth
@nversel
Neil Versel

I would be less likely to tune out certain sessions if there were more related to healthcare and less to personal fitness and wellness. Of course, others have different viewpoints, which is why it might make more sense to separate the two into different conferences or at least different tracks.

September 30, 2011 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.