Free Healthcare IT Newsletter Want to receive the latest news on EMR, Meaningful Use, ARRA and Healthcare IT sent straight to your email? Get all the latest Health IT updates from Neil Versel for FREE!

Guest podcast: Deborah Gordon of Network Health talks reform with Sivad Solutions

Last September, I was a guest on a podcast hosted by Todd Schnick and Charles Davis of Sivad Business Solutions. Afterwards, we decided to share content if and when it made sense. That hasn’t happened until now (actually last month — I’m just getting around to posting now).

Schnick and Davis interviewed Deborah Gordon, chief marketing officer of Network Health, a health insurer in Massachusetts, to discuss healthcare reform. I wouldn’t be posting this if it didn’t have a focus on real reform of health care, and not just insurance expansion, with a strong element of patient safety and attention to outcomes.


From Sivad:

An honor to welcome Deborah Gordon, the Chief Marketing Officer for Network Health. Debbie joins us to talk about one of the more innovative non-profit health plans one can find across the US. You can learn more about Network Health here, the number three health plan for Medicaid health plans.

Discussion topics included:

1. The challenges of serving a very diverse population and customer base, along with lower income customers as a result of income or job situation.

2. Network Health, and states like Massachusetts, have lead the nation in Medicaid health care. How can that trend, and how can the reforms found in Massachusetts, spread across the land?

3. The creation of the Health Insurance Exchange is the key to success…which brings competition and market forces to bear in health care. “It is like Expedia for health insurance…”

4. A focus on quality patient care going forward…

5. What are the challenges going forward, and how does the heated national debate impact the work they are doing.

6. The innovation that’s possible when market forces are at play… “Regulators spawning innovation…”

7. More technology is available and serving the health care markets, which is exciting. But, will access to that technology be accessible to the low income markets?

8. The e-discharge program…

9. The utilization of analytics…

10. Exposing more information to the consumer makes them better patients, healthier, and more compliant to health recommendations…

11. The patient should be the center of the health care system… not the doctor.

12. Debbie was recently named a 2013 USA Eisenhower Fellow, a prestigious fellowship which recognizes emerging leaders who are making momentous contributions to society. In 2013, she will travel to Singapore and Australia where she will explore how these countries have successfully established systems and supports that allow consumers to make good decisions about their health care. The goal is to gather insights and best practices that can be applied here in the U.S.

 

April 16, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

My HIMSS will be all about quality and patient safety

As regular readers might already know, 2012 was a transformative year in my life, and mostly not in a good way. I ended the year on a high note, taking a character-building six-day, 400-mile bike tour through the mountains, desert and coastline of Southern California that brought rain, mud, cold, more climbing than my poor legs could ever hope to endure in the Midwest, some harrowing descents and even a hail storm. But the final leg from Oceanside to San Diego felt triumphant, like I was cruising down the Champs-Élysées during the last stage of the Tour de France, save the stop at the original Rubio’s fish taco stand about five miles from the finish.

But the months before that were difficult. My grandmother passed away at the end of November at the ripe old age of 93, but at least she lived a long, full life and got to see all of her grandchildren grow up. The worst part of 2012 was in April and May, when my father endured needless suffering in a poorly run hospital during his last month of life as he lost his courageous but futile battle with an insidious neurodegenerative disorder called multiple system atrophy, or MSA. (On a personal note, March is MSA Awareness Month, and I am raising funds for the newly renamed Multiple System Atrophy Coalition.)

That ordeal changed my whole perspective, as you may have noticed in my writing since then. No longer do I care about the financial machinations of healthcare such as electronic transactions, revenue-cycle management, the new HIPAA omnibus rule or reasons why healthcare facilities aren’t ready to switch to ICD-10 coding. Nor am I much interested in those who believe it’s more worthwhile to take the Medicare penalties starting in 2015 for not achieving “meaningful use” than to put the time and money into adopting electronic health records. I’m not interested in lists of “best hospitals” or “best doctors” based solely on reputation. I am sick of the excuses for why healthcare can’t fix its broken processes.

And don’t get me started on those opposed to reform because they somehow believe that the U.S. has the “best healthcare in the world.” We don’t. We simply have the most expensive, least efficient healthcare in the world, and it’s really dangerous in many cases.

No, I am dedicated to bringing news about efforts to improve patient safety and reduce medical errors. Yes, we need to bring costs down and increase access to care, too, but we can make a big dent on those fronts by creating incentives to do the right thing instead of doing the easy thing. Accountable care and bundled payments seem like they’re steps in the right direction, though the jury remains out. All the recent questioning about whether meaningful use has had its intended effect and even whether current EHR systems are safe also makes me optimistic that people are starting to care about quality.

Keep that in mind as you pitch me for the upcoming HIMSS conference. Also keep in mind that I have two distinct audiences: CIOs read InformationWeek Healthcare, while a broad mix of innovators, consultants and healthcare and IT professionals keep up with my work at MobiHealthNews. For the latter, I’m interested in mobile tools for doctors and on the consumerization of health IT.

I’m not doing a whole lot of feature writing at the moment, so I’d like to see and hear things I can relate in a 500-word story. Contract wins don’t really interest me since there are far too many of them to report on. Mergers and acquisitions as well as venture investments matter to MobiHealthNews but not so much to InformationWeek. And remember, I see through the hype. I want substance. Policy insights are good. Case studies are better, as long as we’re talking about quality and safety. Think care coordination and health information exchange for example, but not necessarily the technical workings behind the scenes.

And, as always, I tend to find a lot more interesting things happening in the educational sessions than in that zoo known as the exhibit hall. I’m there for the conference, not the “show.”

Many of you already have sent your pitches. I expect to get to them no later than this weekend, and I’ll respond in the order I’ve received them. Thank you kindly for your patience.

February 13, 2013 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

‘Meaningful use’ Stage 2 visualized

This may have made the rounds a month ago, but I just starting to dig myself out of a major work hole I’ve been in for a good six months, thanks to the terminal illness and subsequent death of my father that caused me to put off working on a major project for a long time. I’ve finally finished my part and it’s in the hands of the editors, so I spent most of my flight from Chicago to LA Thursday reading hundreds of e-mails, including this one I received Sept. 6.

HealthPoint, the health IT Regional Extension Center for South Dakota, based at Dakota State University, produced this infographic explaining the major differences between Stage 1 and Stage 2 of the “meaningful use” EHR incentive program. As far as I can tell, it’s accurate.

Feedback is welcome. Read more..

October 5, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Learn about Health eVillages at HIMSS12

Remember Health eVillages, the program launched last fall to bring mobile medical reference and decision support technology to clinicians in underserved parts of the world, including poor communities right here in the U.S.? You know, the project of the Robert F. Kennedy  Center for Justice and Human Rights and mobile medical content provider Physicians Interactive, the one I am serving on the advisory board of?

You probably haven’t heard too much of late, but you will be able to learn more about Health eVillages at the upcoming HIMSS conference — slightly more than a week away, if you can believe it. That’s because co-founding partner and Physicians Interactive CEO and Vice Chairman Donato Tramuto will be presenting about Health eVillages a week from Thursday, Feb. 23. Here are the details:

Title: “No Power, No Internet, No Problem:  Mobile HIT Improves Care Worldwide” (Session #138)

Description: This session will use real cases to explore how “Health eVillages” brings mobile medical technology to challenging rural clinical environments around the world, helping clinicians deliver safer, more effective healthcare.

Date/Time: Feb. 23, 9:45 a.m. to 10:45 a.m. PST

Location:  Venetian-Palazzo-Sands Expo Convention Center, Las Vegas

Room:  Marco Polo 803

Objectives:

  • Describe how Health eVillages and the Robert F. Kennedy Center for Justice and Human Rights have partnered to improve patient care via mobile technology and medical information
  • Recognize the value of easily adaptable mobile devices deployed in remote areas
  • Discuss the unique needs and challenges of rural medical environments in developing nations
  • Outline how you can help Health eVillages enable practitioners to deliver safer and more efficient medical care worldwide

If you are interested at all in how mobile technology is having an incredible impact on healthcare and health education in low-resource communities all over the world — perhaps even a greater effect than in wealthier areas — you will want to attend the session. This is taking place immediately after the keynote address by national health IT coordinator Dr. Farzad Mostashari. You’ll probably be pretty energized after Mostashari speaks, and Donato’s session is sure to be eye-opening and uplifting. That’s not a bad morning, if I do say so myself.

By the way, Health eVillages is seeking additional sponsors and sources of funding. Drop me a line or speak with Donato at HIMSS if you are interested. Thanks.

I hope to see you in Las Vegas.

 

February 12, 2012 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.

Announcing Health eVillages

I’m involved in this project that’s being announced right now. I’ll have my perspective in MobiHealthNews.

Physicians Interactive and the Robert F. Kennedy Center for Justice and Human Rights Launch Health eVillages mHealth Initiative

First-Ever Consortium of Healthcare and Human Rights Organizations Providing Mobile Medical Technology to Challenged Regions Worldwide

MARLBOROUGH, MA, Sep 26, 2011 (MARKETWIRE via COMTEX) — Today marks the official launch of a historic healthcare and human rights advocacy consortium, Health eVillages, which aims to bring mobile medical reference and decision support technology to clinicians fighting to save lives in underserved regions worldwide. Physician’s Interactive Holdings, with its subsidiary Skyscape.com, Inc., in partnership with the Robert F. Kennedy Center for Justice and Human Rights, will formally announce the creation of Health eVillages during this year’s Health 2.0 Conference. Health eVillages will be assisting healthcare professionals practicing medicine in the most challenged clinical environments, by providing them with mobile clinical reference and decision support tools for medical training, diagnostics and clinical references.

“Putting these devices in the hands of healthcare professionals who require access to current treatment guidelines and references for chronic diseases, drug interaction guidance and medical specialties will help save lives,” said Donato Tramuto, founding partner, CEO and vice chairman of Physicians Interactive Holdings. “Health eVillages will arm clinicians with a ‘gold standard’ medical reference tool-kit, so they are prepared for any situation and are able to properly treat even the most unique medical conditions.”

“For four decades, the RFK Center has been working on the cutting-edge of social change with human rights activists around the world,” said Kerry Kennedy, President of the RFK Center for Justice and Human Rights. “Article 25 of the Universal Declaration of Human Rights recognizes the right to healthcare. With this new program, we’re harnessing the capacity of cutting-edge technology to bring healthcare to the neediest people on this earth — people in Kenya, Haiti, Mexico and in the poorest places of the United States.”

Health eVillages is comprised of leading international healthcare advocacy organizations, mobile healthcare solution providers, health information technology companies, communication providers and public health foundations. They will provide healthcare professionals in disadvantaged areas with new and refurbished mobile phones and handheld devices that do not require Internet access and are preloaded with clinical decision support reference tools to ensure caregivers and patients have access to updated medical references in remote locations. All devices include drug guides, medical alerts, journal summaries and references from over 50 medical publisher resources powered by Skyscape.com, Inc.

To date, Health eVillages has conducted pilot projects in several regions, including Haiti, Kenya, Uganda and the Greater Gulf Coast. The Health eVillages advisory board is comprised of accomplished executives that have played a critical role in the healthcare industry throughout their careers and bring vast knowledge, dedication and insight to the Health eVillages program.

Members of the Health eVillages Advisory Board include:

        
        --  Kerry Kennedy, co-founding partner and president of the RFK Center for
            Justice and Human Rights
        --  Donato Tramuto, co-founding partner, CEO and vice chairman of
            Physicians Interactive Holdings
        --  John Boyer, chairman of the board of directors for Maximus Federal
            Services
        --  Glen Tullman, chief executive officer of Allscripts
        --  Steve Andrzejewski, former chief executive officer of NycoMed, Inc.
        --  Alexander Baker, chief operating officer of Partners Community
            Healthcare
        --  Dr. Mary Jane England, former president of Regis College
        --  Neil Versel, freelance healthcare journalist

For more information about Health eVillages, please visit www.HealtheVillages.org .

The following are suggested tweets announcing the news. For more information regarding Health eVillages via Twitter, please follow along at @PI_Posts and at @SkyscapeInc.

        
        --  New healthcare consortium to provide clinicians w/ Internet-free

http://ow.ly/6C2RQ                (5 Characters)
        --  RT @SkyscapeInc Breaking from #health2con: @rfkcenter & @PI_Posts

http://ow.ly/6C2RQ                Characters)
        --  @HealtheVillages announced at #health2con to bring vital #mHealth

http://ow.ly/6C2RQ                Characters)

About Physicians Interactive Holdings Physicians Interactive Holdings, with its subsidiary Skyscape.com, Inc., is the leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. We use the full power of our network to bring clinicians and Life Sciences Companies together in ways that will change the practice and business of medicine, for the better. Physicians Interactive Holdings has developed a foundation of user-generated, proprietary and public data that powers a networked suite of transactional applications, including eSampling, interactive learning programs and mobile solutions. Physicians Interactive Holdings is owned by Perseus LLC, a merchant bank and private equity fund management company. For more information about PIH, visit http://www.physiciansinteractive.com

About the Robert F. Kennedy Center for Justice and Human Rights The Robert F. Kennedy Center for Justice and Human Rights was founded in 1968 by Robert Kennedy’s family and friends as a living memorial to carry forward his vision of a more just and peaceful world. Through long-term partnerships and cutting-edge methods at the Center for Human Rights, we engage in long-term partnerships with human rights activists who have won the Robert F. Kennedy Human Rights Award to initiate and support sustainable social justice movements. We support authors and investigative journalists who bring light to injustice through the RFK Book and Journalism Awards. Our Speak Truth To Power program educates the public and provides students with a toolkit for action to create change in the classroom, the community, nationally, and internationally. The RFK Compass Program works with institutional investors to advance a discussion of the connections among investment performance, fiduciary duty, and public interest issues to optimize risk-adjusted rates of returns and address current and future global challenges. Partnering with RFK Europe, we provide human rights education advocacy programs to schools and communities across the continent. With RFK Children’s Action Corps, we urge legislative reform of juvenile justice systems. The Robert F. Kennedy Center for Justice and Human Rights is a 501 (c) (3) nonprofit charitable organization.

September 26, 2011 I Written By

I'm a freelance healthcare journalist, specializing in health IT, mobile health, healthcare quality, hospital/physician practice management and healthcare finance.